ShipNest

Returns that stay linked
to the original order.
Returns that stay linked to the original order.

Create a return label from the original shipment and keep both together, from the buyer’s door back to your warehouse.

Order EB 30558 with the original UPS 2nd Day Air shipment and a linked UPS Ground return shipmentOrder with the original shipment and a linked return shipment

How it works

Three steps, no training.

  1. Open the order

    The original shipment, carrier and tracking number are already there.

  2. Create a return label

    The return shipment is linked to the original, with its own tracking.

  3. Track it back

    Returned orders sit in their own status, so nothing gets lost.

  1. Open the order

    The original shipment and tracking are already there.

  2. Create a return label

    Linked to the original, with its own tracking.

  3. Track it back

    Returned orders sit in their own status.

Why teams use it

Small change, big difference on the floor.

  • Linked to the original

    Linked to the original

    The return and the original shipment live on the same order.Return and original live on the same order.

  • Your own carrier accounts

    Your own carrier accounts

    Return labels use the carrier accounts you connected in Carrier Settings.Return labels use the carrier accounts you connected.

  • Void or cancel in place

    Void or cancel in place

    Void a label or cancel an order from the same screen.From the same screen.

  • A Returned status

    A Returned status

    Returns have their own lane on Shipments, separate from new orders.Returns have their own lane on Shipments.

Questions

Returns questions.

  • On the order itself. Create Return Label swaps the ship-from and ship-to addresses and keeps the return linked to the original shipment.

See ShipNest in 20 minutes.

A live walkthrough of ShipNest, from new order to scanned box, with time for your questions.