Legal
Terms of service
Last updated October 2026
Agreement
These terms apply to your use of shipnest.ai and the ShipNest service provided by 99 Technologies. By using them you agree to these terms.
Accounts
You are responsible for your account, the users you invite and keeping credentials secure. Tell us promptly about any unauthorised use.
Acceptable use
Use ShipNest only for lawful shipping of your own or your clients' orders, and follow the rules of the marketplaces and carriers you connect.
Plans and fees
Paid plans are billed as shown on the pricing page or your order form. Carrier postage is charged by the carrier or passed through at cost.
Your data
You own your data. We process it to provide the service as described in our privacy policy.
Liability
ShipNest is provided as is to the extent allowed by law. Our total liability is limited to the fees you paid in the twelve months before a claim.
Contact
Questions about these terms: support@shipnest.ai.