Privacy policy

ShipNest is a product of 99 Technologies, 2817 Eagandale Blvd, Eagan, MN 55121, USA. This policy explains how we handle personal data collected through shipnest.ai and the ShipNest application.

When you fill in a form we collect the details you enter, such as your name, work email, company, phone number and message. When you use ShipNest we process account details and the order, address and shipment data you connect from marketplaces and carriers. Our website also collects basic usage data (pages visited, device and browser) through cookies when you allow them.

We use your details to answer enquiries, run demos, provide and support the service, keep it secure, and send product updates you can opt out of at any time. Shipment data is used only to deliver the service to you.

We share data only with service providers that help us run ShipNest (hosting, email, analytics, carriers and marketplaces you connect), under contracts that protect it. We do not sell personal data.

We keep personal data only as long as needed for the purposes above or as required by law, and protect it with access controls, encryption in transit and audit logging.

You can ask to access, correct or delete your personal data, or object to marketing, by emailing support@shipnest.ai.

Questions about this policy: support@shipnest.ai.