Multi package orders without the spreadsheet
Split bundles into primary and secondary shipments, each with its own label and tracking.
A desktop tower ships in one box and its keyboard and mouse ship in another. On the marketplace it is one order, so it should be one shipment in your system too, not two rows in a spreadsheet.
Primary and secondary shipments
In ShipNest, a multi package order has a primary shipment and one or more secondary shipments. Each package gets its own weight, dimensions, label and tracking number, but they stay grouped under the original order.
- The primary shipment carries the main item, like an 18 lb desktop tower.
- Secondary shipments carry accessories, like a 3 lb keyboard and mouse box.
- Every package can use a different service if that is cheaper.
Tracking back to the marketplace
When the labels are bought, ShipNest sends all tracking numbers back to the marketplace against the same order. The buyer sees every package, and you do not have to paste a second tracking number by hand.
At the dock, each box is scanned on its own with scan to verify. The order only counts as processed when every package has been scanned, so a missing accessory box is caught before the truck leaves.
